Shipping policy

Shipping Policy

Thank you for shopping with us! We want you to know exactly how your order will be shipped and what to expect.

Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).

Once your order is shipped, you will receive a shipping confirmation email with tracking information if available.

Shipping Rates

Standard Shipping: $10 for orders under $100 AUD.

Shipping fees are calculated at checkout based on your order total.

Estimated Delivery Times

Standard Shipping: 5–10 business days within Australia.

Delivery times may vary depending on location and carrier delays.

Please note that delivery times are estimates and not guaranteed.

Order Tracking

Most orders include tracking. You can check your order status via the tracking link sent to your email.

If your tracking shows no updates for several days, please contact our support team.

International Shipping

Currently, we only ship within Australia.

Lost or Damaged Items

If your order is lost or damaged in transit, please contact us within 7 days of delivery.

We will work with the carrier to resolve the issue promptly